Bed Bath & Beyond in Phoenix, AZ Open now

Reviews about Bed Bath & Beyond

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  August 11, 2020, by Hesh Hesh
  Bought 2 items. Over charged for both. I mentioned it to the cashier and was ignored. Went back into the store and had an associate walk with me to the first product which she agreed was 24.99 not the 39.99 I was charged. Then she says "Oh, maybe the sign was for these over here" (a like product with the same description but totally different look and color) The sign was directly on the item I bought. There was no other item on that shelf. I was told after she checked, that the sign was for the item on the shelf 2 above the one it was on. I know someone accidentally put it there because the descriptions were almost identical but when I questioned her I was told "Sometimes we just have to put signs where ever".... on to item #2. She agreed I was over charged. And then she walked away. SO, I went to the front and explained everything. This girl then said she'd have to check. When I said it was already checked, a male then helped us and said to give us that price. I then began explaining the first item. More to have them move the sign than anything so someone else didn't have to go through this, and the male turned his back on me to answer the phone as I spoke. I then just got my money back and left. I will never come to this location again.
• ★ ★ ★ ★ ★

  November 16, 2019, by Adam Norins
  Terrific Service provided by Emily! Great selection of pillows with fair pricing. The retail associate assisted me while I looked and tested different pillows to fit my specific needs. The staff communication is over radios and can get a bit annoying. However this communication method allows for better service and ultimately is extremely efficient. If you need household items and would like to see and touch it at the store before purchasing then Bed Bath & Beyond is the perfect store. I have not yet ordered from the companies website.