Ganem Jewelers in Phoenix, AZ Closed now

Reviews about Ganem Jewelers

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  November 12, 2019, by Sarah Nelson
  Before we got married 33 years ago, we took my grandmother's engagement ring in to the Tempe store. We asked them to create wedding bands to enclose the ring, using the same simple engraved design that was on the band of the engagement ring. What we got back, a few days before the wedding, was a very amateurish final product. The engraving looked like chicken scratches. Didn't have time then to do anything about it. After awhile, I stopped wearing it because the original band was getting very thin, and my husband replaced the ring on our sixth anniversary. I was still mad about it, though! Fast forward 25 years - we moved to Ahwatukee and discovered a Ganem right down the street. I took the ring in, with the original receipt, and showed the owner. He agreed that it was very badly done. He had the bands separated from the engagement ring, and returned the ring to its original condition. I was not charged a cent for this (as should be!) This is the hallmark of a company that really does care about customer service!